What should be a nail technician's approach when a client mentions issues with their nails?

Conducting a thorough assessment before providing advice is crucial for a nail technician when a client mentions issues with their nails. This approach allows the technician to understand the specific problems or concerns the client is experiencing, such as brittleness, discoloration, or ingrown nails. By assessing the condition of the client's nails, the technician can determine the appropriate course of action, whether it involves recommending a particular treatment, adjusting the application technique, or suggesting specific products that cater to the client's needs.

This assessment not only demonstrates professionalism and care for the client's health but also builds trust and rapport between the technician and the client. Addressing nail health issues adequately can prevent further complications, improve the client's nail conditions, and provide a more satisfying overall experience. Understanding the underlying causes helps the technician to tailor their advice and services to promote the health and aesthetics of the nails effectively.